Have you noticed an incredibly wrong file name in one or more of your Act Contact Manager File Folders?  If so, you could wind up in a situation where you are not able to restore your Act! Database.  If you are unable to restore your Act! database from a good valid backup of your Act! data, look to see if your folders for Act! contain files with very long file names.  Some of the files names will be well over 50 characters in length, maybe even 100 or more characters in the file name.

If this happens don’t open the file - call an Act! consultant.  Most importantly call them BEFORE you develop another problem with your database.  This is known problem since Act! 2008 and your Act! consultant can work with you to find a work around for this issue.

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